In this assignment, you will choose one of the following issues that may appear in the healthcare environment and develop a plan using the shared governance model to assess, propose a solution, and evaluate the strategy. Be sure to identify who should be involved, and what committees/councils would be important in addressing this issue. Use APA format and cite a minimum of 2 references as you write your essay.

Issue Choices:

Patient satisfaction scores with the timeliness of answering patient call lights in the Med/Surg unit are below the hospital’s average score.

Nurses on the Neurology Unit are complaining about how they are being scheduled for their work shifts. Nurses are concerned about working long stretches of scheduled shifts with only a couple of days off in-between the stretches. They complain that it leaves them little time for personal life.